Refund Policy

1. 14-Day Money-Back Guarantee

We stand behind Listove AI. Every purchase is covered by our 14-day money-back guarantee. If you are not satisfied with the product for any reason, contact us within 14 days of your purchase date and we will refund your payment in full.

2. How to Request a Refund

1. Send an email to support@vixapps.com from the email address you used to purchase.
2. Include your order/receipt number and the reason for your request (optional).
3. We will process your refund within 3–5 business days of approval.

3. Refund Processing

Refunds are issued to the original payment method used at checkout. Depending on your bank or payment provider, it may take an additional 5–10 business days for the funds to appear in your account.

4. After a Refund

Once a refund is processed, your account access to Listove AI will be revoked and you will no longer be able to use the Service.

5. Affiliate Commissions

If a purchase is refunded, any affiliate commission earned from that purchase will be deducted from the affiliate's balance. Chargebacks and fraudulent orders are not eligible for commissions.

6. Exceptions

Refunds are not available for:

• Purchases made more than 14 days ago.
• Abuse of the guarantee (repeated buy-and-refund patterns).
• Violations of the Terms of Service.

7. Contact

For any questions about refunds, contact support@vixapps.com.