Privacy Policy

1. Introduction

Listove AI ("we", "us", or "our") operates the website listove.app and the Listove AI application. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

• Account data: email address and password when you create an account.
• Product data: the product titles, descriptions, and images you submit to generate listings. We use this data only to provide the service to you.
• Payment data: processed by our payment processors (such as Stripe or equivalent). We do not store your full card details.
• Usage data: pages visited, features used, and device/browser information collected via analytics tools.
• Cookies: small files used to remember preferences, keep you signed in, and support analytics and affiliate tracking.

3. How We Use Your Information

• To create and manage your account.
• To generate and store the listings you create.
• To process payments and deliver the service.
• To provide customer support and respond to inquiries.
• To improve our product, analyze usage, and send important service communications.
• To comply with legal obligations and prevent fraud.

4. Sharing of Information

We do not sell your personal information. We only share data with trusted third parties that help us operate, including:

• Payment processors (to complete your purchase).
• Cloud hosting and database providers (to store data securely).
• Analytics providers (to understand how the product is used).
• Affiliate tracking platforms (to attribute referrals and pay commissions).

5. Data Retention

We keep your account data and generated listings for as long as your account is active, and for a reasonable period afterwards to allow reactivation and to comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at the address below.

7. Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit and at rest. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (including marketplaces such as Amazon, eBay, Vinted, and others). We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@vixapps.com.